In order to make a purchase, you have to make a registration on our webpage, then, select your preferred products and add them to your shopping cart. Next, decide between "Pick up" or "Delivery Service" for your order. Finally, select your preferred payment method, and you're all set. Your order is now placed.
What's the estimated delivery time?
If you have chosen delivery service, you will receive your order in less than 1 hour.
Which cities is the delivery service available in?
You can use the delivery service in the following cities: Tbilisi, Kutaisi, Batumi, Poti, Zugdidi, Telavi, Gori, and Rustavi.
How can I link my loyalty card to the site?
To register a loyalty card, simply enter your ID number into the designated card field. Your existing GPC card and accumulated points will be displayed automatically.
Do I earn points on my GPC loyalty card when I make purchases?
If you have already added your loyalty card to your profile, definitely you will get points as soon as you receive/pick up orders from the pharmacy.
What is the timeframe for picking up my order from the pharmacy when using the pick-up service?
You can pick up your order from a GPC pharmacy branch as soon as it reaches the 'ready' status. (Please check the branch's operating hours before pickup). Your order will remain available for 7 calendar days
What payment options are accepted on the GPC website?
Only cashless payments are accepted on the website and application. You can use any bank card or pay via online banking, cryptocurrency, or through Apple Pay / Google Pay payment systems.
Do pharmacy discounts apply to online purchases?
Purchases made on the website generally follow the same core discounts as in-store. However, in some cases, there may be differences or special exceptions
Where can I use my promo code?
To apply a promo code, you need to manually input it during the checkout process in the designated 'Enter your promo code' field.
What is the price of the delivery service?
The delivery fee is determined by the distance from the pharmacy to your chosen delivery address.
What should I do if a have some questions or some issues about my order?
Purchases made on the website generally follow the same core discounts as in-store. However, in some cases, there may be differences or special exceptions.
How can I request the cancellation of an order?
Order cancellations can be processed by a digital support specialist on the GPC website, but only in exceptional circumstances.
Is it possible to request reimbursement from the insurance company for medications bought through the website?
In every order, you will get stamped receipt, which you can send to your insurance company. Or you can find invoice in your order details and download pdf version for reimbursment.
When are the days with discounted medicine prices?
Regular medicine discount days are Tuesday, Wednesday and Friday. You also have the option to benefit from the 'basket medicine' promotion, which is accessible on all days of the week.
If I don't collect my “pick up” order within 7 days, what will happen to it?
If your order expires, it will be canceled, and the refunded amount will be returned to your card within 1-3 business days
What should I do if I missed courrier’s call and couldn’t receive my order?
Our couriers will wait at your address for 15 minutes and attempt to contact you. If we're unable to reach you during this time, the order will be sent back to the pharmacy, and you'll have up to 7 calendar days to pick it up. If you can't retrieve your order within 7 calendar days, it will be canceled, and you'll receive a refund for the product cost within 1-3 business days.
